2019 Plenary Sessions

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Day 112 June 2019




Welcome from the Chair

Sarah Hindle, General Manager, Tech Futures Lab


Opening keynote: the future enterprise: How organisations are applying technology to gain insights, empathise with customers and engage employees

Five years into digital transformation projects and we are starting to see results. 46% of organisations are well on their way to creating the future enterprise. They are rebooting their culture; operating under a single digital strategy; demonstrating digital business models are inherently valuable; and moving their technology innovations to a single platform. With many of the digital growing pains behind us, the shape of the future enterprise is clearer. Meredith’s session will examine:
  • IDC’s Future Enterprise Maturity Model and the goal posts for customer, information, operation and workplace transformation
  • Where are organisations investing their technology resources?
  • Embracing the future of work while automating your enterprise and building empathy with customers

Meredith Whalen, Chief Research Officer, IDC (USA)




Morning break


Panel Discussion: Developing a high-performance team through transformation and innovation

  • What are the skills we need to build and nurture within our IT teams?
  • Is culture greater than technology?
  • The importance of resilience, growth and change within projects and transformations

Christine Dormaar, Global Information Services Manager, Tait Communications
Penelope Rae, Chief Information Officer, KiwiRail
Valerie Fogg, Information Services Director, Simpson Grierson
Anthony Roe, Head of Digital Technology, Downer MEI (Australia)


The threat from within

We hear how security is hard, but what is making it so hard and how can the insider become such a major threat. The corporate border is extending well beyond the companies physical offices, and with this comes the impact our workforce can have on securing our data. Not all cases of data loss are related to malicious intent.
  • What are the different types of insider threats?
  • Why is security so different to other engineering principals?
  • Do we need to rethink traditional approaches to security to factor these threats in?

Colin James, Head of Cyber Security AMAP and Vodacom, Vodafone Group




Extended Networking Time

ROUNDTABLES running concurrently 13:00 - 15.10


Kiwi innovation stories

In this series of rapid presentations hear how these innovative start-ups have overcome challenges, partnered with businesses and taken the start-up mentality to create opportunities for growth

Dr Elizabeth Berryman, Founder / CEO / Doctor, Chnnl
Gavin Young, Solution Consulting, TNX
Hīria Te Rangi, Kaiwhakahaere (CEO), Whare Hauora
Steven Renata, Chief Energy Officer, KIWA Digital

Facilitated by Neville Richardson, Chief Information Officer, Gallagher Group


Kiwi innovators Q&A


Afternoon break


Case study: Teams and transformations – Enabling growth and performance

  • Transformation on a time frame – projects, people and prioritisation
  • Developing a high performing team to deliver the best possible customer experience
  • Managing change and providing opportunities for growth and development

Iain Gauld, Chief Information Officer, Contact Energy


Keynote: How X-box live was formed

  • Building x-box live from scratch – the challenges, the triumphs and creating a new social network
  • Making bets on future technology – identifying technologies that would remain relevant
  • The technology, the teams and the development – leading projects that have lasting impact and value for the organisations

Boyd Multerer, Founder and CEO, Kry10 Technologies; Fellow Edmund Hillary Fellowship


Summary remarks from the Chair


Networking Drinks (SkyCity)


2019 CIO Awards & Gala Dinner
The Dinner will be held at Spark Arena.

Day 213 June 2019


Welcome back from the Chair

Sarah Hindle, General Manager, Tech Futures Lab


Keynote: Expertise bias – looking at the dark side of expertise

  • When rational thinking fails – why you can’t always depend on your expertise
  • How the concept of expertise bias can blind you to the facts around you
  • How to unshackle from implicit assumptions and see opportunities for what they are
  • Encouraging curiosity and creativity

Dr Sean Brady, Managing Director, Brady Heywood (Australia)


Soft skills for success in a hard world - essential skills to support successful transformation, innovation and culture in an exponential world

  • Why soft skills need to be high on your priority list for success - for your team, your business and for you personally
  • What are the most important soft skills – which ones do you need to succeed in this world of exponential change?
  • How to get them – what’s working and what’s changing

Campbell Such, General Manager - IT, BidFood


Morning break


Beyond the trends – the unexpected impacts of future tech in Aotearoa

Mark Callander, CEO, Vocus Group NZ


Human potential in the digital economy

Priti Ambani, Director of Innovation, Tech Futures Lab


Commercialising your data: the new gold
  • How to unlock value and drive increased performance from data and data-driven assets
  • What are the technical, legal and reputational risks and challenges companies need to navigate in relation to data
  • How to leverage data to drive an increased valuation for your business

Paul Adams, Chairman and CEO, EverEdge




Invitation only CISO Lunch - Hosted by Symantec


Moving from Reactive to Predictive decision making

  • When and where to start analysing data streams Architectures that cover edge to core
  • Key components to a successful OT (Operational Technology) solution and strategy
  • Road Maps on how integrate and augment applications and technology solutions

Stuart Long, Chief Technology Officer and Enterprise Architect Manager, HewlettPackard Enterprises


Military History, Strategy and Tactics - Not another Art of War talk

CIOs without borders work in developing nations to enable access to technology, mainly in education and healthcare
  • Synergies and lessons from the military landscape
  • Crowdsolving - the new movement and the successes of organisations that aren't built around staff or buildings
  • The New Zealand 'bubble' - How the world see's us and how we see them

Michael von Hirschberg, Executive Director, CIOs Without Borders


International: Using AI and digital technology to solve real business problems

  • Using AI and digital technology to augment business as usual rather than to solely disrupt
  • Debunking AI disillusionment – why AI doesn’t mean doom and gloom for traditional business functions
  • The trade-off equation – deciding on priorities, privacy and accuracy

Anthony Roe, Head of Digital Technology, Downer MEI (Australia)


Afternoon break


International Keynote: The convergence of physical and cyber security

  • Examining the merge between the cyber and physical realms when it comes to security
  • How can we tackle new challenges such as AI, big data and IoT
  • What is next for the City of Calgary

Owen Key, Chief Security Officer & Chief Information Security Officer, City of Calgary (Canada)




Closing remarks from the Chair


End of 2019 CIO Summit