2019 Plenary Sessions

  Download Brochure

Day 112 June 2019




Welcome from the Chair


Opening keynote: the future enterprise: How organisations are applying technology to gain insights, empathise with customers and engage employees

Five years into digital transformation projects and we are starting to see results. 46% of organisations are well on their way to creating the future enterprise. They are rebooting their culture; operating under a single digital strategy; demonstrating digital business models are inherently valuable; and moving their technology innovations to a single platform. With many of the digital growing pains behind us, the shape of the future enterprise is clearer. Meredith’s session will examine:
  • IDC’s Future Enterprise Maturity Model and the goal posts for customer, information, operation and workplace transformation
  • Where are organisations investing their technology resources?
  • Embracing the future of work while automating your enterprise and building empathy with customers

Meredith Whalen, Chief Research Officer, IDC (USA)




Morning break


Panel Discussion: Developing a high-performance team through transformation and innovation

  • What are the skills we need to build and nurture within our IT teams?
  • Is culture greater than technology?
  • The importance of resilience, growth and change within projects and transformations

Christine Doormar, Global Information Services Manager, Tait Communications
Penelope Rae, Chief Information Officer, KiwiRail
Valerie Fogg, Information Services Director, Simpson Grierson
Anthony Roe, Head of Digital Technology, Downer MEI (Australia)


The digital transformation journey

Representative from Vodafone




Extended Networking Time

ROUNDTABLES running concurrently 13:00 - 15.10


Kiwi innovation stories

In this series of rapid presentations hear how these innovative start-ups have overcome challenges, partnered with businesses and taken the start-up mentality to create opportunities for growth
Dr Liz Berryman, Founder, chnnl
Facilitated by Neville Richardson, Chief Information Officer, Gallagher Group


Kiwi innovators Q&A


Afternoon break


Case study: Teams and transformations – Enabling growth and performance

  • Transformation on a time frame – projects, people and prioritisation
  • Developing a high performing team to deliver the best possible customer experience
  • Managing change and providing opportunities for growth and development

Iain Gauld, Chief Information Officer, Contact Energy


Keynote: How X-box live was formed

  • Building x-box live from scratch – the challenges, the triumphs and creating a new social network
  • Making bets on future technology – identifying technologies that would remain relevant
  • The technology, the teams and the development – leading projects that have lasting impact and value for the organisations

Boyd Multerer, Founder and CEO Kry10 Technologies; Fellow Edmund Hillary Fellowship


Summary remarks from the Chair


Networking Drinks (SkyCity)


2018 CIO Awards & Gala Dinner
The Dinner will be held at Spark Arena.

Day 213 June 2019


Welcome back from the Chair


Keynote: Expertise bias – looking at the dark side of expertise

  • When rational thinking fails – why you can’t always depend on your expertise
  • How the concept of expertise bias can blind you to the facts around you
  • How to unshackle from implicit assumptions and see opportunities for what they are
  • Encouraging curiosity and creativity

Dr Sean Brady, Managing Director, Brady Heywood (Australia)


The convergence of physical and cyber security

Owen Key, Chief Security Officer & Chief Information Security Officer, City of Calgary (Canada)


Morning break


Session TBC


Case study: The data revolution - How a defined data analytics strategy unlocks internal innovation

  • Changing approaches to data to enable insights to be delivered within reasonable timelines
  • The importance of data quality to unlock analytic capability
  • Examining the influence of AI and other technology trends on process and opportunity


Case study: Beyond keeping the lights on – Smart technology deployment to solve business problems

  • Enabling technology to solve problems before they become an issue
  • Evolving technology – the emergence of 3D printing and electric trucks and what impact they have on business as usual
  • Utilising technology to augment a strong company culture and create opportunities for growth and transformation

Andrew Crabb, Chief Information Officer, TR Group




Invitation only CISO Lunch - Hosted by Symantec


Session TBC


Building IT infrastructure in developing countries – lessons from the coalface

CIOs without borders work in developing nations to enable access to knowledge – a critical infrastructure that can dramatically influence lives around the world.
  • The role of collaboration – bringing skills together from across the world
  • IT projects on a shoestring – lessons from delivering projects with small budgets
  • Examining transformation in a different lens

Michael Sheehan, Executive Director, CIOs Without Borders


Using AI and digital technology to solve real business problems

  • Using AI and digital technology to augment business as usual rather than to solely disrupt
  • Debunking AI disillusionment – why AI doesn’t mean doom and gloom for traditional business functions
  • The trade-off equation – deciding on priorities, privacy and accuracy

Anthony Roe, Head of Digital Technology, Downer MEI (Australia)


Afternoon break


Closing Keynote: Rebuilding the plane while flying: Delivering on transformation

  • Hitting the ground running – creating real results and business benefits for internal and external customers
  • Designing with the customer in mind – creating architecture to solve problems and transform process
  • Why data is so important – creating a single source of truth to become a data driven organisation

Neelu Sethi, SVP & Chief Information Officer, Reddy Ice (Texas, USA)




Closing remarks from the Chair


End of 2019 CIO Summit